DAME BOHEME

For US Products orders are processed and shipped within 1-3 business days and typically arrive at their destination in the US within 5-7 business days. Please allow up to 10 business days (cca. 2 weeks) for Overseas Products. Processing and delivery times do not include weekends or public holidays. Please note that actual shipping times may be subject to courier service and weather conditions.

Due to high demand, occasionally some of our products do go out of stock. We maintain regular communication with our suppliers regarding inventory levels, and usually expect to replenish any product line within a couple of weeks. If you placed a pre-order for an item, it can take longer.

To find the right size, please refer to our detailed size guide available on each product page. Measurements may vary by product and brand, so it's essential to check the specific sizing information provided. The "one size" items should fit all.

We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Google Pay, and also one-tap accelerated checkout Shop Pay, in full or in installments. During the checkout process, you can choose the payment method that suits you best. More about Shop Pay

• If for any reason the item is less than satisfactory, a return request may be made within seven (7) business days of receipt (the first day of the return window starts the day tracking shows delivered status). We have the right to decline return requests that are made after seven (7) business days of receipt. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached.

• Return Labels: Returns will only be accepted via the provided shipping return label if your product is eligible. Any other methods of return will not be accepted. Buyers must return the item within seven (7) days of receiving the return shipping label. Once a return label is created, you must ship back to us within seven (7) days of submission to qualify for a full refund. Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return. All request to be sent via email to orders@dameboheme.com.

• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 

• Once the return package is received and inspected for quality, a refund will be issued to the buyer’s original payment method, minus the original and return shipping costs. Please allow 5 - 7 business days from the day we receive the returned package to process. The actual time for the refund to be posted on the buyer’s original payment method may vary depending on the bank. Depending on the reason of the return request, the refund may be issued minus the original and return shipping costs.

• Please make your selections carefully before placing an order. To find the right size, please refer to our detailed size guide available on each product page. Measurements may vary by product and brand, so it's essential to check the specific sizing information provided. The "one size" items should fit all. Once an order is placed, it cannot be cancelled or changed.

• Clothing: Must be returned unworn, unaltered, with the original tags still attached and in its original packaging with SKU label.

• Accessories (jewelry, handbags, hats, etc.): Must be returned unused, in original condition and with original tags attached.

• Shoes: Must be returned unworn and with the original tags.

Please include the original packing slip when you return it.

We are based in USA and currently we ship to all Domestic US (the 48 contiguous United States excluding Alaska and Hawaii) from various fulfillment locations in the US and from overseas. For security reasons, we do not deliver to Post Office Boxes.